Frequently asked questions

While the Official Rules outline the complete details of this promotion, your question may already be answered below.

Q. How do I enter?
A. Make a qualifying purchase at participating Popeyes Restaurants by November 19, 2017 and be sure to keep your receipt. Then, before November 24, 2017 visit and follow the directions to upload an image of your receipt to the Website.

To enter the Sweepstakes and Instant Win Game without making a purchase, see Official Rules.
Q. What is the time frame for uploading my receipt from date of purchase?
A. The product purchase date and timestamp must be within September 25, 2017 through November 19, 2017, and the receipt must be uploaded by November 24, 2017 for the purchases to be considered eligible.
Q. Will a credit card receipt be accepted as a purchase receipt?
A. Sorry, unfortunately we cannot accept a credit card receipt as it will not have enough detail to verify that the reward requirements have been met.
Q. I received an email that said my receipt was rejected. What should I do?
A. Follow the instructions within your emails to re-upload your receipt. Make sure that your receipt image is clear and shows Popeyes, contains a valid product, purchase date and timestamp, the purchase price and receipt total and has not already been previously accepted.
Q. What are the prizes for this promotion?
A. Sweepstakes Prizes: ONE (1) GRAND PRIZE: A junior towable trailer. ARV: $17,000. ONE (1) FIRST PRIZE: A $500 gift card. ARV: $500. FIVE (5) SECOND PRIZES: A $250 gift card. ARV: $250. FIFTEEN (15) THIRD PRIZES: A $100 gift card. ARV: $100. THIRTY-FIVE (35) FOURTH PRIZES: A $50 gift card. ARV: $50.

Instant Win Game Prizes: THREE (3) FIFTH PRIZES: Tailgate Cornhole Set. ARV: $107.15. THIRTY (30) SIXTH PRIZES: Folding chair with carry bag. ARV: $16.95. FORTY (40) SEVENTH PRIZES: 20oz Adrian Vacuum Tumbler. ARV: $7.50. SEVENTY-FIVE (75) EIGHTH PRIZES: Bluetooth speaker. ARV: $5.59. FIFTY FIVE (55) NINETH PRIZES: Koozie. ARV: $3.00.

See the Official Rules for complete details.
Q. How many prizes could I win?
A. One instant win game prize and sweepstakes prize per person.
Q. How do I play the instant win game?
A. Follow the on-screen instructions on the game page to find out if you won.
Q. I won the instant win game, but never received an email with more details. What should I do?
A. To make sure you get emails, add to your address book. Fill out the form below to let us know you didn’t receive your win email.
Q. How will I know if I'm a winner?
A. The drawings will be held on or around December 4, 2017. The winners will be notified via the contact information provided upon registration.
Q. I got a message that I've already entered today, but I haven't. What should I do?
A. Make sure you are visiting directly rather than a bookmarked page in your browser.
Q. I think I'm having technical issues. What should I do?
A. Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Internet Explorer, Firefox, or Safari. Also, you may want to check your browser preferences section to be sure JavaScript is enabled.
Q. I'm having trouble entering the game code that I requested and received via email. What should I do?
A. Make sure you are entering the code exactly as shown. In most cases, this means you would not include spaces and use all lower case letters where applicable.
Q. I have recently moved or updated my email address. Can I change my registration information for this promotion?
A. We apologize for any inconvenience, but due to the number of entries we receive, we are unable to change registration information unless you are awarded a prize. If you do win a prize during the promotional period, please contact and provide your updated information.
Q. Why can't I use my P.O. Box address to register or claim my prize?
A. Your home address allows us to identify your residence for eligibility purposes.

Still have a question? Please complete this form with your question or comment. Please note, a response may take up to three business days.


Submit a question/comment: